Customer Development Officer

Company: IPMC LIMITED 
Skills: Field Service Tech 
Experience: 3 + Years 
Education: Bachelors/3-5 yr Degree 
Location: LAGOS, NIGERIA 


ORGANIZATION SUMMARY
IPMC is one of Nigeria oilfield service companies providing innovative solutions, technology, and services to the oil and gas industry. The Company operates in Nigeria and has a network of, manufacturing, service, research and development, and training facilities.
It delivers innovative technologies and services designed to meet the world's current and future energy needs in a safe, ethical, and sustainable manner. Grounded by our core values and inspired by our world-class people, we are committed to being a trusted business partner to those we serve.
?Responsibilities:
Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region.
Act as an account manager for an assigned retail merchandising account.
Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions.
Developing and leveraging relationships with key influence and decision-makers in assigned stores, markets, and regions.
Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer.
Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.
Qualifications:
Bachelor's Degree preferred or equivalent experience
2-3 years previous experience managing key account in the retail or consumer packaged goods industry
Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business
Excellent written communication and verbal communication skills
Decision-making skills and ability to exercise sound judgment
Strong computer skills including proficiency with Microsoft Office and web-browsers
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
 
Position Summary
 
The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets, and regions through effective relationships with store operations personnel at the region and market level.  Developing relationships with these higher-level decision-makers should have a positive impact on all assigned stores within a given region or market.
 
The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM’s.