Senior Business Analyst Erp D365 (functional /…

Company: IPMC LIMITED 
Skills: Business Analyst 
Experience: 3+ Years 
Education: Bachelors/3-5 yr Degree 
Location: LAGOS, NIGERIA 


ORGANIZATION SUMMARY
IPMC is one of Nigeria oilfield service companies providing innovative solutions, technology, and services to the oil and gas industry. The Company operates in Nigeria and has a network of, manufacturing, service, research and development, and training facilities.
It delivers innovative technologies and services designed to meet the world's current and future energy needs in a safe, ethical, and sustainable manner. Grounded by our core values and inspired by our world-class people, we are committed to being a trusted business partner to those we serve.

DUTIES AND RESPONSIBILITIES
 
Quickly develops and maintains a detailed understanding of the Nabors domain, including infrastructure, custom software products, existing vendor products, system integrations, and the Nabors data model.
Evaluates and understands Nabors software products and identifies new opportunities to provide innovation through technology.
Establishes relationships within the business and educates the IT team on the needs and priorities of business partners.
Capable of helping their assigned business partner(s) clarify, develop, and plan for their current and future technology needs. Documents requirements and process maps ensuring they are effectively presented and mutually understood.
Configures or directs the configuration of existing applications/modules to meet customer needs.
Manages/coordinates all aspects of vendor product implementation, including procurement, licensing, integration/data feeds, testing (all types), configuration, training, installation, and documentation.
Analyzes and in some cases produces process and data flows, identifying potential redundancies, overlaps in method, key decision points, etc., to enhance a business process.
Drives and facilitates product development through all phases of the SDLC, ensuring the overall success of product launches, upgrades, and maintenance.
Understands current and future resource constraints and is able to contribute fully to the demand management process.
Conducts data mining techniques and analyzes data trends to support business planning and development as it relates to the IT environment.
Analyzes troubleshoots and provides resolution to business support tickets.
Evangelizes products, promoting their benefits with internal business customers throughout the organization and encourage adoption through social media promotions, training presentations, and hands-on discussion with users.
Works flexibly, with the ability to shift focus and adapt quickly to forces which are often beyond control. Welcomes the challenge of successfully managing change for a broad group of stakeholders.
Drives cross-team collaboration and consensus on product requirements and priorities for both short and long-term goals. Facilitates discussions, debates, mediate conflict and nurtures a collaborative effort.
 
MINIMUM QUALIFICATIONS / SKILLS
 
Bachelor's degree or above in business administration, engineering, computer science, or related technical/business fields from a four-year accredited university
6+ years of functional experience in technical support or related field with emphasis on field service and/or order-to-cash applications such as Salesforce, Apttus, Microsoft Dynamics, etc.
2+ years experience on D365 CRM/Field Service and RESCO mobile app.
Understanding of Dynamics 365 Finance and Operation.
Excellent oral and written communications skills;  
Proven ability to think critically and strategically about technology and its business implications and to achieve results despite ambiguity.
Demonstrated technical aptitude needed to understand the implications of technical product decisions.
Proficient in Microsoft Office tools (Excel, PowerPoint, Visio, etc.) 
Ability to collaborate, make decisions and be a team player.
Solid process & analytical thinking skills
Ability to respond calmly and methodically to obstacles remain results-oriented, extremely proactive, and collaborative
Self-starter with the ability to work independently with minimal direction
Strong multi-tasking and organizational skills
Ability to quickly learn new application and tools